Privacy Policy

BASIC DATA PROTECTION INFORMATION

Data Controller	• iSalud Health Services SL, for the processing of your data in the services it provides in search engines, medical prevention plans, medical chats, health news and advice, among other services, as well as for commercial purposes, all of this as described in Section 3 of the detailed information. • The insurance entities for which iSalud Health Services SL performs brokerage activity and for which updated information can be viewed by clicking on Insurance Entities. • In the case of co-brokerage, the broker who co-brokers your policy. • The company with which iSalud Health Services SL collaborates, Medipremium Servicios Médicos SL (hereinafter Medipremium), in the provision of Medipremium services, as described in the Additional Information section. • The company with which iSalud Health Services SL collaborates, MeetingDoctors SL (hereinafter MeetingDoctors), in the provision of medical and veterinary services within the iSalud Health Services SL application. • The company with which iSalud Health Services SL collaborates, MeetingLawyers SL (hereinafter MeetingLawyers), in the provision of legal services within the iSalud Health Services SL application. • The company with which iSalud Health Services SL collaborates, Biwel Salud Empresarial SL (hereinafter Biwel), in the provision of health and welfare services within the iSalud Health Services SL application. • The company with which iSalud Health Services SL collaborates, Profielectra SL (hereinafter Selectra), in the provision of “Mobile and Internet” and “Energy” rate comparison services. The company with which iSalud Health Services SL collaborates, Tyco Integrated Security, S.L. (hereinafter Tyco), in the provision of security services and products (alarms).
Purpose of processing	• To perform the function of insurance broker for the insurance companies for which iSalud Health Services SL provides brokerage services. • To provide you with its own and/or third-party services and/or products that you have requested, such as search engines, information on Mobile, Internet, Energy and security alarm rates, medical prevention plans, medical chats, health and welfare, medical, veterinary and legal services, Medipremium Services, and other services described in section 3 of the detailed information. • To send you commercial communications on its own behalf and/or on behalf of the insurance entities and/or service providers with which iSalud Health Services SL collaborates, about its own and/or third-parties’ products, and/or to provide brokerage services in the offer and contracting of insurance, as well as information on the marketing actions that iSalud Health Services SL will carry out (which may include campaigns, projects, raffles, competitions, events of any type and theme), the conducting of satisfaction surveys and sending of newsletters (all this including by electronic or remote means). • To send commercial communications about products and/or services of third-party partners from different sectors. All of this as described in section 3 of the additional information.
Authority for processing	We base our processing on a contractual relationship, your express consent, compliance with legal obligations and, where appropriate, legitimate interest in effective judicial protection and legitimate defence, as explained in section 3 of the additional information.
Recipients	• Your data may be communicated to some iSalud Health Services SL suppliers that provide us with web-related services and other partners on whose websites or mobile applications we host our services. • If you request a specific kind of insurance, your data will be communicated to the insurance entities for which iSalud Health Services SL carries out brokerage activity as an associated insurance agency company so that they can offer you the best rate for your request. Also, if you contract insurance, your data will be provided to the insurance company with which the policy is formalised. • If you contract one of the Medipremium Services described in section 3 of the additional information, your data will be provided to Medipremium Servicios Médicos SL with which you will formalise the contract. • In the event that you download the iSalud Health Services SL application and use the medical advice service via chat and/or video call, or use the veterinary prescription and advice service via chat, your registration data will be communicated to MeetingDoctors SL for the provision of the medical and veterinary service. • If you download the iSalud Health Services SL app and use the Legal Chat service, your registration details will be communicated to Meeting Lawyers SL for the provision of legal services. • In the event that you download the iSalud Health Services SL app and use the Health and Wellness service, your registration details will be communicated to Biwel Salud Empresarial SL for the provision of personal welfare services. • In the event that you request information about energy and/or telecommunications rates, your data will be communicated to Selectra for the provision of its pricing services and for contracting energy and/or telecommunications products. In the event that you request information on security alarm rates, your data will be communicated to Tyco Integral Security SL (Tyco) and/or to Datalink For Business SL (Tyco's official distributor) for the provision of their security alarm distribution services.
Rights	Our users have the right to access, rectify or delete their data, as well as other rights, as set out in the additional information.
Origin	For co-brokerage, your broker or banking operator will have already provided us with your information directly, with your prior consent. In all other processing, we obtain the Users' personal data when they browse any of our websites or download our App, when they fill out a form or when they communicate with iSalud Health Services SL.

MORE INFORMATION ON DATA PROTECTION

For iSalud Health Services SL, the processing of your personal data is very important. Therefore, we design our products and services with your privacy in mind and we will always process these data with respect.

iSalud Health Services SL is an insurance broker that, as an Associated Insurance Agency, distributes various kinds of insurance from the insurance entities with which it has signed an agency contract. iSalud Health Services SL performs its brokerage activity in accordance with Royal Decree-Law 3/2020, of 4 February, on urgent measures by which various directives of the European Union in the field of public procurement in certain sectors are incorporated into the Spanish legal system; private insurance; pension plans and funds; the tax field and tax litigation. To that end, we hereby inform you that iSalud Health Services SL performs insurance brokerage through its own service based on the comparator provided on its website, except for its large account customers that are part of a group insurance policy. In these cases, iSalud Health Services SL carries out insurance brokerage by physically submitting its offers to the companies taking out these insurance policies.

iSalud Health Services SL also operates as a service company in accordance with Law 4/2002 of 11 July, on services of the electronic information and commerce society, to provide you with the services of prevention plans, health and welfare, medical and veterinary services, legal services, search engine, medical professionals, health advice and news, and medical, dental and veterinary assistance, information on alarms, among other services.

1. WHAT ARE THE DATA OF ISALUD HEALTH SERVICES S.L. AND ITS DPO?

Our company’s data are: ISALUD HEALTH SERVICES S.L., CIF [Código de Identificación Fiscal (Company Tax Number)] B65239923, registered in the Commercial Register of Madrid, volume 37,896, folio 132, section 8, sheet M-674844, Registration 2.

iSalud Health Services SL operates under brands iSalud.com and Doctor i. And the app is called Doctor i App.

We are located at C/Milanesat 25-27, 5ª planta, 08017 Barcelona. Telephone: 919057660. The email address used for handling your data is [email protected].

We have appointed a Data Protection Officer, who will be responsible for safeguarding your rights and responding to your questions regarding data protection. You can contact him/her via e-mail at [email protected] or via postal mail at C/ Milanesat, 25-27, 5a planta, 08017, Barcelona.

2. COLLECTION OF YOUR DATA

This policy will apply to all data you provide to us through:

i. Our own and/or third-party data collection forms;

ii. Emails or equivalent electronic means of communication, such as post, telephone, social media, fax or through the use of chat;

iii. By any means of remote communication available at any time;

iv. Those obtained when you browse the iSalud Health Services SL websites and/or app (among others, location data, weblogs, commercial data and any other personal information that we have to communicate with you).

The following will be understood as personal data (Personal Data) that you provide to us:

i. All the information that you provide in forms on our own and/or third-party websites.

ii. All information that you, directly or in its case via third parties, have provided when completing the insurance product application or requesting information on mobile and internet, electricity and gas, alarm and other rates, through the websites of iSalud Health Services SL.

iii. Any information to which iSalud Health Services SL has access during the duration of the contractual relationship between the client and iSalud Health Services SL and/or with the insurance entities and/or with the service providers with which iSalud Health Services SL collaborates.

iv. Any other information resulting from the pre-contractual, contractual or post-contractual relationship between the Client and iSalud Health Services SL and/or with the insurance entities and/or with the service providers with which iSalud Health Services SL collaborates.

Likewise, we inform you that, depending on the processing, we may collect and keep the following categories of personal data:

i. Browsing data, such as the IP address when you browse our website.

ii. Identification data that you provide in our form, throughout the contracting request and/or when registering in our App, such as name, surname, telephone number or e-mail, among others.

iii. Data related to personal characteristics.

iv. Data related to Social circumstances.

v. Academic and professional data.

vi. Employment data.

vii. Data providing commercial information.

viii. Economic, financial or insurance data.

ix. Data relating to transactions with goods and services.

x. Specially protected data.

xi. Unique ID assigned to the user as a client.

3. WHO IS YOUR DATA CONTROLLER, AND FOR WHAT PURPOSES AND WITH WHAT AUTHORITY DOES ISALUD HEALTH SERVICES S.L. USE YOUR PERSONAL DATA?

DATA CONTROLLER	SERVICE / PURPOSE	AUTHORITY OF ISALUD HEALTH SERVICES S.L.	IMPORTANT INFORMATION
iSalud Health Services SL	Search engine service: in order to provide you with information about the products or services that you have indicated: insurance, medical professionals, health advice and news, among others.	Provision of the requested service (contractual relationship).
iSalud Health Services SL	Medical Prevention Plan: Sending emails to our customers with the preventive medical recommendations made by our team of medical specialists. And making calls to our customers to explain in more detail the prevention plan sent.	Provision of the requested service (contractual relationship).
iSalud Health Services SL	Commercial communications: • Sending commercial communications on its own behalf and/or on behalf of the insurance entities and/or service providers with which iSalud Health Services SL collaborates, about its own and/or third-party products, and/or to provide brokerage services in the offer and contracting of insurance, as well as information about the marketing actions that iSalud Health Services SL will carry out (which may include campaigns, projects, raffles, competitions, events of any type and theme), conducting satisfaction surveys and sending newsletters (all this including by electronic or remote means). • Sending commercial communications about products and/or services of third party partners from different sectors*. The difference with previous commercial communications is that these products will be directly sold by these third party partners; iSalud Health Services SL will not carry out their sale.	• The basis of iSalud’s authority to send commercial communications on its own behalf and on behalf of the insurance entities and of the service providers, whether of its own products or of third-party products, and/or to provide brokerage services in the offer and contracting of insurance, is your consent, if you have provided it. • The basis of authority for sending commercial communications about the products or services of third party partners* from different sectors is your consent, if you have provided it.	*Sectors: health care. If you do not wish to continue receiving these communications, you can oppose this or notify us of your wish not to continue receiving them, as we inform you in section 6 of the Rights of this policy.
iSalud Health Services SL	Customer Service: to deal with your requests, queries or claims.	Your consent when submitting your request, query or claim.
iSalud Health Services SL	For compliance with obligations of a legal, tax and information security nature to which iSalud Health Services SL is subject, compliance therewith being the basis of authority, as well as, where appropriate, the formulation, exercise or defence of claims.	Compliance with its legal obligations and, where appropriate, its legitimate interest in effective judicial protection and legitimate defence.
Insurance Entities Your data controller will be the insurance company about which you have requested insurance information. iSalud Health Services SL will perform the brokerage activity as an insurance agency associated with said entity about which you have requested information. Insurance Brokers If your policy is brokered by a broker, the broker who, where appropriate, has brokered it with iSalud Health Services SL will be your data controller. Throughout the co-brokerage process, you will find out the specific data of the broker who co-brokers your policy.	Brokerage - Comparison Service: iSalud Health Services SL will process your data for the provision of our services as insurance brokers or co-intermediaries. Among other activities, that of brokerage includes the following actions: the presentation, proposal or performance of work prior to the signing of an insurance contract of any kind. iSalud Health Services SL performs insurance brokerage through its own service based on the comparator provided on its website, offering you comparisons of any class of insurance that you may have requested. This means that we will process your data to identify you, to make personalised proposals on behalf of the insurance entities, in order to be able to answer your queries or requests and to assist you in what you need during the entire time we are your broker.	It does not apply as it is a service that iSalud Health Services SL performs on behalf of a third party.	The comparator service is not used for customers with large accounts that are part of a group insurance policy. For customers with large accounts, iSalud Health Services SL conducts insurance brokerage by physically submitting its offers to the companies taking out these insurance policies. You can find out information about which insurance entities iSalud Health Services SL currently provides brokerage services for and the data thereof by clicking on Insurance Entities. Given that iSalud Health Services SL can sign new distribution agreements with new insurance entities, please check this privacy policy regularly, since the data of the aforementioned insurance companies will be there, duly updated. Where iSalud Health Services SL conducts brokerage activity with any such insurance entity/ies, iSalud Health Services SL acts as the data processor thereof.
Insurance Entities If you contract an insurance policy, the insurance entity for which iSalud Health Services SL carries out the brokerage activity as an associated insurance agency will be your data controller in your contract. Insurance Brokers If your policy is co-brokered by an insurance broker, the broker who, where appropriate, has co-brokered it together with iSalud Health Services SL will be your data controller. Throughout the co-brokerage process, you will find out the specific data of the broker who co-brokers your policy.	Brokerage - insurance contracting and claims management: iSalud Health Services SL will process your data for the provision of our services as insurance brokers or co-brokers. Among other activities, brokerage includes the following actions: where appropriate, assistance in the contracting, management and execution of said contracts, as well as in the processing of any claim associated with said contract. This means that we will process your data in order to identify you, to be able to answer your queries or requests, and to assist you in what you need during the entire time we are your broker.	It does not apply as it is a service that iSalud Health Services SL performs on behalf of a third party.	You can find out information about which insurance entities iSalud Health Services SL currently provides brokerage services for and the data thereof by clicking on Insurance Entities. Given that iSalud Health Services SL can sign new distribution agreements with new insurance entities, please check this privacy policy regularly, since the data of the aforementioned insurance companies will be there, duly updated. Where iSalud Health Services SL conducts brokerage activity with any such insurance entity/ies, iSalud Health Services SL acts as the data processor thereof.
Medipremium Servicios Médicos SL	Medipremium Services, consisting of medical, dental and veterinary services: selling you the products and/or services requested by you from Medipremium Services consisting of medical, dental and veterinary assistance.	It does not apply as it is a service that iSalud Health Services SL performs on behalf of a third party.	Medipremium Services are marketed by iSalud Health Services SL to its customers in the name and on behalf of the entity Medipremium Servicios Médicos SL, which is located at C/Milanesat 25-27, Planta 5, Barcelona, 08017. iSalud Health Services SL acts as data processor for Medipremium Servicios Médicos SL.
MeetingDoctors SL If you download the iSalud Health Services SL app and use its medical advice service via chat and/or video call or its electronic prescription and veterinary consultation service via chat, MeetingDoctors SL will be the data controller for the medical service and veterinary service. iSalud Health Services SL If you download the app to use the medical and veterinary service iSalud Health Services SL will be the data controller when authorising the service or withdrawing it. And MeetingDoctors will be your data processor for handling user authentication or unsubscribing you from the medical and veterinary service.	Medical Advice: service offered via the iSalud Health Services SL app that allows you to contact healthcare professionals of different specialities via chat and/or video call, so you can get medical guidance for your query and, where applicable, an electronic prescription. Veterinary Advice: service offered through the iSalud Health Services SL app that allows you to contact veterinary professionals via chat, so that you can get veterinary guidance in relation to your enquiry.	The authority for the processing of data by iSalud Health Services SL and MeetingDoctors is the user’s consent after requesting registration to have access to the services offered via the app, once the user has entered into a contract with it.	iSalud Health Services SL will not have access to the health data that the User shares with MeetingDoctors in the provision of medical services via chat and/or video call. iSalud Health Services SL will not have access to the health data that the User shares with MeetingDoctors in the provision of veterinary services via chat. iSalud Health Services SL may ask MeetingDoctors for statistical and aggregated information (that does not include personal data) regarding use of the medical chat and/or video call service, in order to verify services, pay providers for services, deal with claims that may be made and, where appropriate, fulfil the obligations arising for iSalud Health Services SL in connection with this Application. iSalud Health Services SL will never have access to the content of chats or to the registration information that is entered in them. The content of the data will only be accessible to the medical staff and specialists of MeetingDoctors as well as to the holders of the personal data (users) in order to provide them with the medical and veterinary guidance service offered via the app. MeetingDoctors collects certain information, which does not contain personal data, regarding the interactions carried out by users in the app. The information is used solely for the preparation of statistical information about the use of the App, information that may be disclosed to iSalud Health Services SL.
Meeting Lawyers SL If you download the iSalud Health Services SL app and use its legal counselling service via Chat, Meeting Lawyers SL will be data controller for the legal counselling services. iSalud Health Services SL If you download the app to use the legal service, iSalud Health Services SL will be the data controller when authorising the service or withdrawing it. And MeetingLawyers will be the data processor for managing user authentication or unsubscribing you from the chat service.	Legal Guidance: a service offered via the iSalud Health Services SL app that allows you to contact lawyers of different specialties via chat, so that you can obtain legal advice that is appropriate to your needs.	The authority for iSalud Health Services SL and MeetingLawyers to process data is the user’s consent after requesting registration to have access to the services offered via the app, once the user has entered into a contract with it.	iSalud Health Services SL will not have access to the data that the User shares with MeetingLawyers when seeking legal guidance via the Chat service. iSalud Health Services SL may ask MeetingLawyers for statistical and aggregated information (which does not include personal data) regarding use of the Legal Chat and/or video call service, in order to verify services, pay providers for services, deal with claims that may be made and, where appropriate, fulfil the obligations arising for iSalud Health Services SL in connection with this Application. iSalud Health Services SL will never have access to the content of chats or to the registration information that is entered in them. The content of the data will only be accessible to the legal advisors and specialists of MeetingLawyers, as well as to the holders of the personal data (the users) in order to provide them with the legal advice service offered via the app. MeetingLawyers collects certain information, which does not contain personal data, regarding the interactions carried out by users in the app. The information is used solely for the preparation of statistical information about the use of the App, information that may be disclosed to iSalud Health Services SL.
Biwel Salud Empresarial SL If you download the iSalud Health Services SL app and use the Health and Wellness service, Biwel Salud Empresarial SL will be the data controller of the service that allows you to consult wellness content. iSalud Health Services SL If you download the app to use the Health and Wellness service, iSalud Health Services SL will be the data controller when authorising the service or withdrawing it. And Biwel Salud Empresarial SL will be the data controller for handling the user’s authentication for, or deregistration from, the Health and Wellness service.	Health and Wellness Service: service offered via the iSalud Health Services SL app that redirects you to the Biwel Salud portal so that you can access content on wellness in relation to eating habits, physical activity and wellness.	The authority for the processing of data by iSalud Health Services SL and Biwel is the user’s consent after requesting registration to have access to the services offered via the app, once the user has entered into a contract with it.	iSalud Health Services SL will not have access to the data that the User provides to Biwel Salud on the Biwel Salud platform. iSalud Health Services SL will never have access to the content of these services or to the registration information entered therein. iSalud Health Services SL may ask Biwel Salud for statistical and aggregated information regarding the use of the Health and Wellness chat services, in order to verify services, pay providers for services, deal with claims that may be made and, where appropriate, fulfil the obligations arising for iSalud Health Services SL in connection with this Application. The content of the data will only be accessible to the specialist personnel of Biwel Salud as well as to the holders of the personal data (users) in order to provide them with the Health and Wellness service offered via the iSalud Health Services SL app., redirecting to the Biwel Salud platform. Biwel collects certain information, which does not contain personal data, regarding the interactions carried out by users on its platform. The information is used solely for the preparation of statistical information about the use of the platform, information that may be disclosed to iSalud Health Services SL.
Profelectra SL If you request information about energy and/or telecommunications rates, the data controller in the energy and telecommunications rate comparison service, as well as for contracting advice, is Selectra.	Energy and/or Telecommunications rate finder: service offered via the iSalud Health Services SL website that redirects you to our collaborator Selectra so that it can give you information about comparisons of energy and telecommunications products, as well as advise you on contracting.	It does not apply as it is a service that iSalud Health Services SL performs on behalf of a third party.	iSalud Health Services SL promotes the energy and telecommunications product pricing services provided by Selectra. If you request information on rates for energy and telecommunications products on the iSalud Health Services SL websites, you will be redirected to Selectra so that Selectra can give you information comparing rates for energy and telecommunications products, and also advise you on procurement. In no case will iSalud Health Services SL have access to the data that the User subsequently shares with Selectra, for the purposes of providing the comparator and marketer service for rates for energy and telecommunications products. iSalud Health Services SL acts as Selectra’s data processor in promoting its pricing and advisory services for contracting energy and telecommunications products.
Tyco Integrated Security SL (Tyco) If you request information on security alarm rates, the data controller for your data will be Tyco. Likewise, Datalink will be your data processor and iSalud Health Services SL will be a sub-processor.	Security alarm rate search engine: service offered through the iSalud Health Services SL website that redirects you to our collaborator Datalink so that they can provide you with comparative information on security alarms, as well as advice on contracting. Does not apply as it is a service that iSalud Health Services SL performs on behalf of a third party.	iSalud Health Services SL promotes Tyco's security products on behalf of Datalink.	Tyco's trademark in the market is ADT and Datalink is its official distributor. If you request information on security alarm rates on the iSalud Health Services SL websites, you will be provided with the corresponding rates and you will be redirected to Datalink in order for Datalink to give you information on security alarms, as well as advice on contracting through their call centre. Under no circumstances will iSalud Health Services SL have access to the data that the User subsequently shares with Tyco or with Datalink, for the purpose of providing the security alarm comparison and marketing service. iSalud Health Services SL acts as Tyco's subprocessor when promoting its products. XXXXXXXX26

4. HOW LONG DO WE KEEP YOUR PERSONAL DATA?

We at iSalud Health Services SL will keep your data for as long as we need it for the provision of services for the legally established time or until you exercise your rights of opposition or deletion, in accordance with the provisions of the “Rights” section of this privacy policy.

Once the relationships that iSalud Health Services SL maintains with you have finished for whatever reason, the data will be blocked in order to deal with any possible liabilities that may arise from the processing as well as for the fulfilment of any legal obligations that iSalud Health Services SL is subject to, during the prescription period thereof.

5. TO WHOM ARE YOUR DATA COMMUNICATED?

Some iSalud Health Services SL providers who provide web-related services to us and those other partners on whose websites or mobile applications we host our services may access your data on our behalf. iSalud Health Services SL undertakes to sign agreements with them that require them to comply with European data privacy regulations. Said providers can use your data only to provide the contracted services. They cannot therefore use said data for their own purposes or transfer them to third parties.

If you request a specific kind of insurance, your data will be communicated to the insurance entities for which iSalud Health Services SL carries out brokerage activity as an associated insurance agency so that they can offer you the best rate for your request. Likewise, if you contract insurance, your data will be provided to the insurance entity with which the policy is formalised, which will process your data in accordance with their privacy policies in their capacity as data controller.

If you contract one of the Medipremium Services described in section 2 above, your data will be provided to Medipremium, with whom you will formalise the contract, and Medipremium will process your data in accordance with their privacy policy as a data controller.

If you download the iSalud Health Services SL application and use the medical consultancy service via chat or video call, and the veterinary consultancy service via chat, your registration data will be communicated to MeetingDoctors SL, who, as the data controller, will process your data in accordance with their privacy policy.

Furthermore, if you download the iSalud Health Services SL application and use the legal guidance service via chat, your registration data will be communicated to MeetingLawyers SL, who, as the data controller, will process your data in accordance with their privacy policy.

Also, if you download the iSalud Health Services SL application and use the Health and Wellness service, your registration data will be communicated to Biwel Salud Empresarial SL, who, as the data controller, will process your data in accordance with their privacy policy.

If you request information about energy and telecommunications rates, iSalud Health Services SL will act as data processor, in the name and on behalf of the company Selectra, so the data you provide will be communicated to Selectra as data controller, so that they can contact you and offer you the services you request.

6. RIGHTS

- Right to access: This right allows you to find out what personal data iSalud Health Services SL has as the controller for the processing of your data.

- Right of rectification: This right allows you to request the rectification of inaccurate data

- Right of deletion: This right allows you to delete your data when they are not necessary for the purposes for which they were collected.

- Right to limit the processing: This right allows you to ask us to suspend the processing of data when a) you challenge the accuracy thereof, while the data controller verifies said accuracy; b) in those cases in which you exercise the right of opposition to the processing of data, until it can be verified whether the legitimate reasons of the controller prevail over those of the interested party. This right also allows you to ask us to retain your personal data when a) the processing of data is illegal but you oppose the deletion of your data and request instead the limitation of its use or b) we no longer need the data for the purposes of processing, but the interested party does need them for the formulation, exercise or defence of claims.

Right of opposition: This right allows you to oppose specific examples of processing when there are well-founded reasons for this related to your personal situation, or else to oppose the actions of seeking out commercial customers. We will stop processing the data for the above-mentioned examples of processing, unless the processing is based on legitimate reasons, or is for the exercise or defence of possible claims.

- Right to transfer data: This right allows you to request the transfer of your data to another data controller. This right allows you to receive your personal data provided in a structured format, for common use and mechanical reading, and to be able to transfer them to another data controller provided this is technically possible.

- Right to revoke authorisation: This right allows you to revoke your authorisation.

You can exercise these rights by sending your request to our Data Protection Officer who will be in charge of protecting your rights and answering your questions about the protection of your data. You can contact m/her by e-mail at [email protected] or by postal mail at C/ Milanesat, 25-27, 5a planta, 08017, Barcelona.

In any case, you can appeal to the Spanish data protection agency if you believe that the provisions in force regarding data protection have been violated. You can find additional and supplementary information regarding these rights on its website: www.agpd.es.

Exercising these rights is completely free.

What do you need to submit in order to exercise your rights?

1-. If you belong to a group policy insurance contract, please do not forget to inform us, indicating the name of the group (company) to which you belong.

2-. Request addressed to iSalud Health Services SL.

3-. Photocopy of your DNI [Documento Nacional de Identidad (National Identity Card)] or passport or other valid document that can verify your identity.

4-. You can also use a digital signature instead of your DNI.

5-. If you exercise these rights through a representative, a document or electronic instrument that certifies legal representation.

6-. Request that specifies your wishes.

7-. Address to send notifications to, along with the date and your signature.

8-. If necessary, documents supporting your request.