What is a Cookie?
Cookies are small computer files stored in the user’s computer that help us recognize the user. It helps the website to remember information about your visit, like your preferred language and other settings. That can make your next visit easier and the site more useful to you.
Cookies are essential for internet to work correctly by providing several advantages to improve interactive services, making web browsing easier. If you continue browsing the website without any changes in the configuration of cookies, we understand that you consent the installation of the described cookies herein.
Cookies do not damage hardware but rather help us to identify and solve errors. The following information will help you to understand the different types of cookies:
Depending on the period of time during which they remain stored in the computer, we can distinguish between:
Session cookies: This type of cookies are temporary cookies that are stored in browser cookie file until the user leaves the webpage, leaving no trace on the hard drive. Information obtained via these cookies is used to analyse how users interact with the website. This helps us to improve the web content and experience, making it more user friendly.
Persistent cookies:: This type of cookies are stored on the hard drive and our website reads them every time the user visits the site. A permanent cookie has an expiry date. The cookie will stop working after that date.
Depending on the entity managing the domain from which the cookies are sent and processing the data obtained, we can distinguish between:
Own cookies: these are sent to the device of the user from a unit or domain managed by the proprietor of the web, from where the service requested by the user is rendered.
Third party cookies: these are sent to the device of the user from a unit or domain that is not managed by the proprietor of the web but rather by another entity that processes the data obtained via the cookies (ie. Google Analytics _ga).
According to the purpose they pursue:
Strictly Necessary Cookies: They allow us to enable a functional website and its basic operations, such as website navigation and access to secure website areas. Without these cookies, the website is unable to function properly.
Analytical cookies: They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
Functional cookies: These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
Advertising cookies:: They are used for tracking users on the websites. They are used by advertisers to display ads that are more relevant and interesting for individual users. They are also used to prevent showing ads already seen by the user.
The table below explains the cookies we use and for what purpose:
|PHPSESSID||Technical||Identifies and maintains a user session.||Session||Our own|
|_ga||Analytical||Register a unique ID that is used to generate statistical data on how a visitor uses the website||Persistent||Google Analytics|
|id||Analytical||This cookie is services used by Google to track visitors across websites and create targeted advertising.||Persistent||Doubleclick.net|
|Conversion||Behavioural advertising||This cookie is used by Google services to calculate conversions.||Persistent||Google ad services|
|__zlcid||Functional||Stores user's chat session id||Persistent||zopim.com|
Besides those cookies, third-party cookies can be created:
- Zopim.com cookies
- We use Zopim to provide live customer chat on our site and for its correct function, it is necessary to collect and store persistent cookies. More information here.
Links to the manufacturers of devices and browsers for the administration and deactivation of cookies on your browser:
- Google Chrome (on the Tools menu)
- Configuration > Show advanced options > Privacy (Content configuration) > Cookies
For more information: https://support.google.com/chrome/answer/95647?hl=es
- Microsoft Internet Explorer (on the Tools menu)
- Internet Options > Privacy > Advanced
For more information:http://windows.microsoft.com/es-es/internet-explorer/delete-manage-cookies#ie=ie-9
- Options > Privacy > Cookies
For more information: http://support.mozilla.org/es/kb/habilitar-y-deshabilitar-cookies-que-los-sitios-we
- Safari , iPad y iPhone
- Preferences > Privacy
For more information: http://support.apple.com/kb/ht1677?viewlocale=es_ES&locale=es_ES
- Configuration > Options > Advanced > Cookies
For more information: http://help.opera.com/Linux/10.60/es-ES/cookies.html
Important: Please read carefully the help section of your browser to learn more about how to activate the "private mode". You can continue visiting our website, even if your browser is in “private mode”, although your browsing through our website may not be optimal and some utilities may not work properly.