General concepts
What is iSalud.com?
iSalud is the Associated Agency for health insurance sales by telephone and over the internet. iSalud offers its customers the best possible terms and conditions.
What are waiting periods?
To request certain medical tests or procedures you need to be insured for a certain amount of time with SANITAS.
What are co-payments?
These are amounts that you must pay for access to certain services and that allow you to balance out your monthly insurance fee.
How can I add more insured parties to my policy?
In the case of additions, cancellations, change spouse or any other modification that affects the family unit, you can make these changes quickly and easily by calling 0034 917 371 083.
Why choose sanitas.isalud.com?
sanitas.isalud.com allows you to guarantee your health and that of your family via the most complete and affordable health insurance on the market. Because we know what your priorities are, and because we know about health…
- The best doctors and health centres.
- The best conditions for our insured parties.
- Maximum domestic and international coverage.
- Easy and fast to purchase - 6 minutes.
- Continuous personalised service. You’ll have a personal health consultant.
- The trust of a health expert with more than 2M insured parties at the national level.
- Maximum quality of health service and the most innovative technology.
- Always supporting you and your family… 0034 917 371 083
How can I purchase my SANITAS health insurance through sanitas.isalud.com?
You can do it in one of the following ways:
- Through this website: By clicking on the “Calculate” button that appears on the main page at any time of day. The online purchase process is carried out under the strictest security conditions.
- Over the phone: By contacting Isegurosdesalud directly. You can purchase your insurance with a single call: 0034 917 371 083. We’re available from 10:00 to 20:00 (from Monday to Friday).
I’ve made my purchase online. What are the next steps?
The online purchasing process is very simple. After filling out personal and bank details, the purchase will come into effect and within approximately one week isalud.com will send the documentation to the address of the policyholder.
Where can I view the professionals and centres to which I have access with my SANITAS health insurance?
Through our website, in the "Medical Team" section, clicking on the button “Locate your doctor and testing centre”.
You can also consult all the necessary information about the professionals you can visit and the price of your consultations and/or services, by calling 0034 917 371 083.
How can I contact sanitas.isalud.com?
You can request any information you need via:
- Internet: You can send us any questions, suggestions or comments.
- Over the phone: By calling us on 0034 917 371 083.
- We’ll contact you: Use our website to let us know if you want us to contact you to answer your questions.
What are the waiting periods for SANITAS health insurance products?
In the case of critical emergencies, all waiting periods are eliminated.